Shipping Information


Éternel de Fleurs™

NATIONWIDE DELIVERY

Don de Fleurs is proud to offer free ground shipping for all orders in the contiguous United States locations only. All new orders are typically packaged and shipped through your choice of FedEx within 1-2 business day after they are processed online. If you wish to have your arrangement expedited, orders must be placed before 11AM EST to be shipped in a timely manner.

Please be mindful that we do not ship any orders on the weekends. Also, we do not accept orders for shipping to PO boxes and APO/FPO or U.S. territories.

 SHIPPING INFORMATION

All Éternel de Fleurs arrangements are securely packaged within a shipping box and come with package insurance. Please be sure to follow the unpacking instructions carefully! Once your order is shipped, we will send an email confirmation including tracking information.

OTHER INFORMATION

Please make sure to verify your recipient's delivery address and confirm that it has been entered accurately. If you provided an incorrect address, please contact us immediately so we can make the corrections or less we will be unable to deliver your package and your recipient will be disappointed by a delayed delivery!


While most orders are typically delivered within the specified time frames, some destinations may take longer. Estimated delivery times are not guaranteed and there could be slight delays during transit.

RETURNS POLICY

All of our arrangements are handcrafted and made to order. Therefore, our products may NOT be returned or exchanged unless it was damaged during transit. In the event of damage, please contact customer service immediately via phone or email at info@dondefleurs.com.

If you have any questions about your order our friendly staff are happy to help.
Email: info@dondefleurs.com
Phone: 954-637-2700